Last Updated: [01/10/2024]

At Bare Ayurveda, we strive to ensure your satisfaction with every purchase. However, we understand that sometimes plans change or you may need to return a product. This Cancellation and Refund Policy explains our process for cancellations, returns, and refunds.

1. Cancellation Policy
   1.1 Order Cancellation by Customer
   You may request to cancel your order by contacting us before the order is processed or dispatched for shipping. Once the order has been shipped, it cannot be canceled.

To cancel your order, please email us at [support@bareayurveda.in] or call us at [+91 123 456 7890] with your order number.

1.2 Cancellation by Bare Ayurveda
We reserve the right to cancel any order for reasons such as:

The product being out of stock.
Payment issues or suspected fraudulent activity.
Incomplete or inaccurate information provided by the customer.
In such cases, you will be notified, and a full refund will be issued if payment has already been processed.

2. Return and Exchange Policy
   2.1 Return Eligibility
   We accept returns for products that meet the following criteria:

The product is unused, unopened, and in its original packaging.
The product is in the same condition as when it was received.
The return request is made within [3] days from the date of delivery.
Certain products (e.g., consumables, personal care items) may not be eligible for returns due to hygiene and safety concerns. Please refer to the product page for more information.

2.2 How to Return a Product
To initiate a return, please contact our customer service team via email at [support@bareayurveda.in] or call us at [+91 915 586 9722] with your order details and reason for return. Once the return is approved, we will provide instructions for shipping the product back to us.

Return shipping costs will be the responsibility of the customer unless the product was received damaged, defective, or incorrect.

2.3 Damaged or Defective Products
If you receive a damaged or defective product, please contact us within [3] days of delivery with photographic proof of the damage. We will arrange for a replacement or refund at no additional cost.

2.4 Exchanges
Exchanges are only permitted for defective or damaged products. If you need to exchange an item, contact us, and we will guide you through the process.

3. Refund Policy
   3.1 Refund Eligibility
   Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund. If your return is approved, the refund will be processed within [7] business days. The refund will be credited to your original payment method.

Please note that certain types of items, such as gift cards and promotional items, are non-refundable.

3.2 Refund Processing Times
Refunds will be processed as quickly as possible, but processing times may vary based on your payment provider. Typically, refunds are completed within 7-10 business days. If you do not receive your refund within this time, please contact your bank or payment provider.

3.3 Shipping Costs
Shipping charges are non-refundable unless the return is due to a mistake on our part (such as an incorrect or defective product). If you receive a refund, the original cost of shipping will be deducted from your refund amount unless otherwise specified.

4. Non-Returnable Items
   Certain items are not eligible for return or refund. These include, but are not limited to:

Opened or used products.
Personal care and hygiene items (e.g., skin and hair care products).
Products marked as “Final Sale” or “Non-Returnable” on the product page.
Gift cards and vouchers.

5. Contact Us
   If you have any questions or need further clarification regarding our Cancellation and Refund Policy, feel free to contact us:

Bare Ayurveda
Email: [support@bareayurveda.in]
Phone: [+91 915 586 9722]
Address: [Holding No. 1400/24C/1A, H.o- Rameshwar Singh, Ward No. -44, Near Gyan Trade Centre, New Bypass Road, Patna, Bihar, 800027]

This Cancellation and Refund Policy is designed to provide clarity on how cancellations, returns, and refunds are managed at Bare Ayurveda. We are committed to ensuring a smooth experience for all our customers.